TERMS AND CONDITIONS
WRECK IT

The website www.rageroomwreckit.be is the property and brand name of Wreck it - Verrekijker 10, 8750 Wingene - Belgium. By using this website you agree with the terms and conditions. Every point mentioned below applies to this website.

BOOKING CONDITIONS rageroomwreckit.be

The website www.rageroomwreckit.be and the brand name Wreck it are owned by the private limited company MDLV, with its registered office at 8750 Wingene, Verrijker 10, Belgium, company number 1016.666.601.
By using the website, the customer agrees to these general terms and conditions. These terms and conditions apply to every reservation. When making a reservation through the Rage Room Wreck It website, the customer must expressly accept these terms, thereby agreeing to their applicability. Any terms and conditions of the customer are excluded, unless they have been expressly accepted in writing by Rage Room Wreck It beforehand.
The person making the reservation guarantees that all participants in their group also agree to these general terms and conditions.
Every customer and participant agrees to the following general rules:

  • I am at least 18 years old and will participate in the activity(ies) in a careful and responsible manner.
  • I accept that there is a risk of injury while participating in the activity. Rage Room Wreck It is not liable for any damage/injury incurred during participation in the activity (see liability).
  • I agree that Rage Room Wreck It may film the session for safety and commercial purposes. The footage will be used in a way that does not allow facial recognition.
  • I declare that I have no physical or mental condition that may jeopardize my own or other participants' safety. This includes, but is not limited to: heart conditions, pregnancy, suicidal thoughts.
  • I declare that I will be sober and not under the influence of alcohol, drugs, or other narcotic substances during the activity.
  • I declare that I have attended the prior safety information session. I will follow all safety instructions if the staff of Rage Room Wreck It urges me to do so.
  • Only items placed in the rage room by Rage Room Wreck It may be broken.
  • I declare that I will immediately report any damage to the staff of Rage Room Wreck It.
  • In case of violation of any of the above points, my access to the rage room may be denied by the staff of Rage Room Wreck It.

The customer agrees to the above points and communicates them to all other participants in their group. This information will be reiterated in the rage room before the session starts.

CANCELLATION CONDITIONS

We apply the following cancellation rules for bookings:

A) If the customer wishes to reschedule or cancel:

  • Canceling more than 7 days before the activity: Refund via a gift card equivalent to the booking amount.
  • Canceling less than 7 days but more than 48 hours before the activity: €25 cancellation fee + the remaining amount refunded in the form of a gift card.
  • Canceling less than 48 hours before the activity: 100% of the paid amount will be charged as a cancellation fee.
  • Rescheduling up to 72 hours before the activity: Free of charge.
  • Rescheduling less than 72 hours before the activity: €25 rescheduling fee.
  • Fewer participants than initially booked? No problem. We cannot refund the money but will give the difference in the form of a gift card.

B) Force Majeure: If Rage Room Wreck It or the Participant(s) knows or should know of a force majeure situation that makes fulfilling the commitment impossible, they must notify the other party within a reasonable time (according to Article 5.226 of the Civil Code). Such situations may include (but are not limited to): power outages, computer viruses, extreme weather conditions, fire hazards, epidemics (Covid-19)... If possible, the reservation will be rescheduled.

TERMS DURING THE VISIT

A) Rage Room Wreck It adheres to a fixed schedule. Therefore, we reserve the right to deny access to groups arriving more than 15 minutes after the scheduled start time of the activity. The staff of Rage Room Wreck It will assess if it is possible to start late. There will be no refund (of any kind).

B) Rage Room Wreck It reserves the right to refuse any group on reasonable grounds. This may be because participants are clearly under the influence of alcohol, drugs, or other intoxicating substances, staff feel threatened, etc. There will be no refund (of any kind).

C) Any damage caused outside the intended material will be fully recovered from the group who caused it, increased by EUR 50 administration costs. In this we make the difference between wear and tear and deliberate demolition of the infrastructure and other materials.

SAFETY CONDITIONS rageroomwreckit.be

The following rules must be adhered to for safety reasons. By participating in the activity, the customer and all participants of the group confirm that they have understood and will respect the following:
  • All participants are over 18 years old.
  • Masks, gloves, and harnesses must be worn at all times in the destruction room. If not worn, flying debris could cause harm to both the body and face.
  • For everyone’s safety, weapons must remain in their designated area.
  • Weapons must not be used against other participants.
  • The room itself (walls, floors, security cameras, etc.) should not be destroyed.
  • Always be cautious not to accidentally cause harm to yourself or other participants. Keep a safe distance and be aware of your surroundings.
  • In case of injuries, fainting, etc., the participant must immediately report this to the staff present so that appropriate measures can be taken.

GIFT CARDS rageroomwreckit.be

When purchasing a gift card, the customer agrees to the following terms:

  • Gift cards are valid until the date stated on the purchased gift card.
  • All participants must be at least 18 years old.
  • Gift cards that have been sold cannot be refunded.
  • After the purchase, the recipient has to reserve a session online (or through another method of contact) and enter or communicate the code mentioned on the gift card.

USAGE OF rageroomwreckit.be

Rageroomwreckit.be provides information to its visitors regarding rage room services and related topics. Despite the website being prepared with the utmost care, it is possible that the provided information may be incomplete, contain material errors, or not be up-to-date. Obvious errors or mistakes on the website do not bind Rage Room Wreck It. Rage Room Wreck It is only responsible for the correctness and completeness of the information provided to the extent of a best-efforts obligation.

Visitors to rageroomwreckit.be may view the website and make requests to:
  • Get a quote
  • Be contacted
  • Make a booking
  • Buy a gift card
  • Request more information

COPYRIGHTS rageroomwreckit.be

The content of the website rageroomwreckit.be is protected by copyright and is owned by Rage Room Wreck It and the company MDLV, located at 8750 Wingene, Verrijker 10, Belgium. Reproduction of the content in whole or in part is strictly prohibited unless such reproduction is based on the following permission terms:

  • The customer may print or download portions of the content onto a local hard drive for personal use.
  • The customer may copy portions of the content for personal use by individual third parties, provided the website is cited as the source of the relevant information and the third party is informed of these terms and agrees to comply.

However, this permission does not allow the content to be included in another work or publication in any form. Without limitation, no part of the website may be distributed or copied for commercial purposes, nor reproduced, transmitted, or stored in any other website or electronic retrieval system.

Any other form of misuse not explicitly described above, but which constitutes a violation of intellectual property rights (under Belgian law), is strictly prohibited and entitles Rage Room Wreck It to claim damages with a minimum fixed amount of €1,250.

LIABILITY OF rageroomwreckit.be

By signing the general terms and/or making a booking, the customer and the participants in their group declare that they have read and approved the terms regarding liability.

Rage Room Wreck It and its staff do everything they can to provide a safe environment.

Participants will be given necessary protection before engaging in the destruction activity. Every participant must always act cautiously throughout the entire session. All participants will be informed about the safety regulations before the session and must attend the information session.

Before the session starts, participants must hand over any valuable and personal items to the staff of Rage Room Wreck It. These items will be stored in a secure space. Once the participant leaves the rage room, they may retrieve their belongings. Handing over personal and valuable items is at the participant’s own risk. Rage Room Wreck It is not liable for any loss or theft.

Rage Room Wreck It is not liable for accidents, bodily injuries, property damage, or other damages arising from participation in the activity. Each participant is responsible for their own safety.

Rage Room Wreck It may only be held liable for its own intentional and gross negligence. Under no circumstances will Rage Room Wreck It, if found liable, be required to pay more than the amount for which it is insured or to compensate for consequential damages such as loss of income, etc.

Participants must not endanger the safety of other participants.

Any (foreseeable or unforeseeable) damage to the rage room (room), which is not inherent to the execution of the activity, can be charged to the participant who caused the damage and the customer who made the booking. Any damage will be increased by a lump sum of €50 (administration fees). Rage Room Wreck It makes a distinction between damage caused by wear and tear and damage deliberately caused by the participant.

Rage Room Wreck It is not liable for inaccuracies or incompleteness on its website (rageroomwreckit.be) or the consequences arising from them. Rage Room Wreck It is also not liable for damage caused by (the use of) the website or the inability to access the website. In case of serious misuse, the user may be denied access to the website. The user indemnifies Rage Room Wreck It, the webmaster, representatives, partners, license holders, etc. from (legal) measures and costs incurred as a result of the use or misuse of the website.

APPLICABLE LAW - COMPETENT COURT - VALIDITY OF TERMS

Belgian law applies.

All disputes fall under the exclusive jurisdiction of the courts of the Bruges district.

If any provision of these terms is declared invalid or void, it will not affect the validity of the other provisions. The failure to enforce any of the rights listed in these terms can never be seen as a waiver of that provision.

PRIVACY STATEMENT OF rageroomwreckit.be

Your data is registered in the data files of rageroomwreckit.be for internal use and for the sole purpose of establishing contact between you and Wreck it.

Rage Room Wreck It guarantees that personal data (e.g., name, address, email, etc.) is handled in accordance with Belgian privacy protection laws.

These terms describe how the protection of the customer’s personal information is ensured during their registration on the rageroomwreckit.be website.

Information

The customer’s data is registered for internal use in the rageroomwreckit.be database to establish contact between the customer and Rage Room Wreck It..

Shared information

Rageroomwreckit.be uses all collected information only for internal purposes. Without the customer’s explicit consent (opt-in), rageroomwreckit.be does not sell or rent personal information to third parties.

Use of the information collected

Information collected by rageroomwreckit.be is used to track bookings or respond to customer inquiries.

Delete personal information

If the customer wishes to have their data removed from the rageroomwreckit.be database, they should email info@rageroomwreckit.be with the subject ‘Unsubscribe’ including their first name, last name, phone number, and email. Rageroomwreckit.be will process this request as soon as possible.

Complaints / questions

If the customer has any complaints or questions regarding their privacy or our privacy policy, they can email info@rageroomwreckit.be with a description of their inquiry.

Cookie Policy

By clicking "accept," the customer agrees to the storage of cookies on their device to improve website navigation, analyze website usage, and help with our marketing projects.

Settings

When the customer visits a website, information may be stored or retrieved from their browser, primarily in the form of cookies. This information could concern the customer, their preferences, or their device and is mostly used to ensure the website functions properly. It typically doesn’t identify the customer directly but can offer a more tailored browsing experience. Since we respect privacy rights, the customer may choose to block some types of cookies. Clicking on the names for different categories will provide more information and allow for changes to default settings. However, the customer should be aware that blocking some types of cookies may negatively affect their experience of the website and services we offer.

Performance cookies

These cookies allow us to count visitors and track their origin to analyze and improve website performance. They help us understand which pages are most and least popular and how visitors navigate the site. All information collected by these cookies is aggregated and anonymous. If the customer does not accept these cookies, we won’t know when they visited our site.

Strictly necessary cookies

These cookies are essential for the website to work. They cannot be disabled. Typically, these cookies are used following an action by the customer, such as registering privacy settings, logging into the site, or submitting a form. The customer can set their browser to block these cookies or alert them about these cookies, but some parts of the website won’t function as expected. These cookies do not store personally identifiable information.

Cookies for targeted advertising

These cookies may be set by our advertisers on our website. They may be used by those companies to build a profile of the customer's interests and show relevant ads on other websites. They don’t store personal data directly but are based on unique identifiers of the browser and device. If the customer doesn’t accept these cookies, they will see fewer targeted ads.

Functionality cookies

These cookies enable the website to offer additional features and personalized settings. They may be set by us or by third-party service providers we have placed on our pages. If the customer doesn’t accept these cookies, some services may not work correctly.

General conditions issued and updated on 13/03/2025